In Lee – Encyclopedia of E-business Development and Management in the Global Economy

Encyclopedia of E-business Development and Management in the Global EconomyAs globalization and competition pose new opportunities and challenges, firms strive to discover effective and efficient e-business models and applications to contribute to their sustainability, growth, and innovation.The Encyclopedia of E-Business Development and Management in the Global Economy creates a repository for educators, researchers, and industry professionals to collaborate and discuss their research ideas, theories, practical experiences, challenges, and opportunities, while presenting tools and techniques in all aspects of e-business development and management in the digital economy. As the first and most comprehensive book to present aspects from the research, industry, managerial, and technical sides of e-business, this collection appeals to policy-makers, e-business application developers, market researchers, managers, researchers, professors, and undergraduate/graduate students in various academic disciplines.About the AuthorIn Lee is a professor in the Department of Information Systems and Decision Sciences in the College of Business and Technology at Western Illinois University. He received his PhD from University of Illinois at Urbana-Champaign. He is the editor-in-chief of the International Journal of E-Business Research. He has published his research in such journals as Communications of the ACM, IEEE Transactions on Systems, Man, and Cybernetics, IEEE Transactions on Engineering Management, International Journal of Production Research, Computers and Education, Computers in Human Behavior, Computers and Operations Research, Computers and Industrial Engineering, Knowledge and Process Management, Business Process Management Journal, Journal of E-Commerce in Organizations, and others. His current research interests include e-commerce technology development and management, investment strategies for computing technologies, and telecommunications planning and management.ContentsVolume ISection 1: Theoretical Foundations of E-BusinessChapter 1. The Macroeconomic Impacts of E-Business on the Economy / Daniel Heil, Pepperdine University, USA; James E. Prieger, Pepperdine University, USAChapter 2. The Microeconomic Impacts of E-Business on the Economy / James E. Prieger, Pepperdine University, USA; Daniel Heil, Pepperdine University, USAChapter 3. The Power Laws of Enterprise 2.0 / Jacques Bughin, McKinsey &Company, Belgium, Free University of Brussels, Belgium, and Katholieke University Leuven, BelgiumChapter 4. Prices on the Internet / Jihui Chen, Illinois State University, USAChapter 5. Price Dispersion on the Internet: A Further Review and Discussion / Fang-Fang Tang, Peking University, People’s Republic of China; Xiaolin Xing, Fannie Mae, USAChapter 6. The Electronic Law of One Price (eLOP) / Camillo Lento, Lakehead University, Canada; Alexander Serenko, Lakehead University, Canada; Nikola Gradojevic, Lakehead University, Canada; Lorne Booker, McMaster University, Canada; Sert Yol, Kwantlen Polytechnic University, CanadaChapter 7. Trust in Electronic Commerce: Definitions, Sources, and Effects / Hongwei Du, California State University East Bay, USA; Albert Lederer, University of Kentucky, USA; Jiming Wu, California State UniversityEast Bay, USAChapter 8. Avatar Theory / Ching-I Teng, Chang Gung University, Taiwan; Shao-Kang Lo, Chinese Culture University, TaiwanChapter 9. Relationship between Second Life and the U.S. Economy / Rosemarie Reynolds, Embry-Riddle Aeronautical University, USA; Yusuke Ishikawa, Embry-Riddle Aeronautical University, USA; Amanda Macchiarella, Embry-Riddle Aeronautical University, USASection 2: E-Business Planning and Performance EvaluationChapter 10. E-Business Adoption and its Impact on Performance / Sabah Abdullah Al-Somali, Aston University, UK; Ben Clegg, Aston University, UK; Roya Gholami, Aston University, UKChapter 11. B2B Website Benefits Realization in Australian SMEs / Chad Lin, Curtin University of Technology, Australia; Yu-An Huang, National Chi Nan University, Taiwan; Rosemary Stockdale, Massey University, New ZealandChapter 12. Lifelong Learning in the Knowledge Economy: An Empirical Analysis of E-Learning Adoption at Firm-Level / Maria Rosalia Vicente, University of Oviedo, Spain; Ana Jesus Lopez, University of Oviedo, SpainChapter 13. Measuring the Quality of E-Business Services / Mark Springer, Western Washington University, USA; Craig K. Tyran, Western Washington University, USA; Steven Ross, Western Washington University, USAChapter 14. Measuring B2C Quality of Electronic Service: Towards a Common Consensus / Mahmoud Amer, Carl von Ossietzky University of Oldenburg, Germany; Jorge Marx Gómez, Carl von Ossietzky University ofOldenburg, GermanyChapter 15. The Business Value of E-Collaboration: A Conceptual framework / Lior Fink, Ben-Gurion University of the Negev, IsraelChapter 16. A Model of the Antecedents and Consequences of E-Procurement / M. José Garrido, Universidad de Valladolid, Spain; Ana Gutiérrez, Universidad de Valladolid, Spain; Rebeca San José, Universidadde Valladolid, SpainChapter 17. Global Online Performance and Service Orientation / Anna Morgan-Thomas, University of Glasgow, UK; Robert Paton, University of Glasgow, UKChapter 18. Electronic Funds Transfer Systems and the Landscapes of Global Finance / Barney Warf, University of Kansas, USASection 3: E-MarketplacesChapter 19. Intermediaries in E-Commerce: Value Creation Roles / Nirvikar Singh, University of California, Santa Cruz, USAChapter 20. Identifying the Factors that Lead to a Successful Intermediary in Electronic Commerce / Margaret Jackson, RMIT University, Australia; Marita Shelly, RMIT University, AustraliaChapter 21. A framework for Identifying B2B E-Marketplace Strategies / George Mangalaraj, Western Illinois University, USA; Chandra S. Amaravadi, Western Illinois University, USAChapter 22. Electronic Logistics Marketplaces / Yingli Wang, Cardiff Business School, UK; Mohamed Naim, Cardiff Business School, UK; Andrew Potter, Cardiff Business School, UKChapter 23. An Agent-Based B2C Electronic Market in the Next-Generation Internet / Vedran Podobnik, University of Zagreb, Croatia; Krunoslav Trzec, Ericsson Nikola Tesla, Croatia; Gordan Jezic, University of Zagreb, CroatiaChapter 24. Concept of an Agent-Based Electronic Marketplace / Norleyza Jailani, Universiti Kebangsaan Malaysia, Malaysia; Ahmed Patel, Universiti Kebangsaan Malaysia, Malaysia; Muriati Mukhtar, Universiti KebangsaanMalaysia, Malaysia; Salha Abdullah, Universiti Kebangsaan Malaysia, Malaysia; Yazrina Yahya, Universiti Kebangsaan Malaysia, MalaysiaChapter 25. Concept of Mobile Agent-Based Electronic Marketplace Safety Measures / Ahmed Patel, Universiti Kebangsaan Malaysia, Malaysia & Kingston University London, UKChapter 26. Time Constraints for Sellers in Electronic Markets / Kostas Kolomvatsos, University of Athens, Greece; Stathes Hadjiefthymiades, University of Athens, GreeceChapter 27. Towards Efficient Trust Aware E-Marketplace frameworks / Malamati Louta, Harokopio University of Athens, Greece; Angelos Michalas, Technological Educational Institute of Western Macedonia, GreeceSection 4: E-Business StrategiesChapter 28. Assessing Relational E-Strategy Supporting Business Relationships / Anne-Marie Croteau, Concordia University, Canada; Anne Beaudry, Concordia University, Canada; Justin Holm, Concordia University, CanadaChapter 29. Leading the Organizational Dynamics of E-Business Firms / Esin Can Mutlu, Yıldız Technical University, Turkey; Yasemin Bal, Yıldız Technical University, Turkey; Pınar Büyükbalci, Yıldız Technical University, TurkeyChapter 30. Adoption of e-Commerce by Canadian SMEs: Defining Organizational, Environmental and Innovation Characteristics / Lynn L. Sparling, Okanagan College, Canada; Aileen Cater-Steel, University of Southern Queensland, Australia; Mark Toleman, University of Southern Queensland, AustraliaChapter 31. E-Business Strategy in Franchising / Ye-Sho Chen, Louisiana State University, USA; Chuanlan Liu, Louisiana State University, USA; Qingfeng Zeng, Shanghai University of Finance and Economics, ChinaChapter 32. Exploring the Impact of Government Policies and Corporate Strategies on the Diffusion of Mobile Data Services: Case of Economies at Different Stages of Transition / Tugrul U Daim, Portland State University, USA; Jing Zhang, Beijing University of Posts and Telecommunications, China; Byung-Chul Choi, Samsung Information Systems America (SISA), USASection 5: E-Business ModelsChapter 33. E-Business and the Resource-Based View: Towards a Research Agenda / Pedro Soto-Acosta, University of Murcia, SpainChapter 34. E-Commerce Business Models: Part 1 / Khaled Ahmed Nagaty, The British University in EgyptChapter 35. E-Commerce Business Models: Part 2 / Khaled Ahmed Nagaty, The British University in EgyptChapter 36. Creating Business Opportunities Based on Use of Electronic Knowledge Business Models / Tsung-Yi Chen,Nanhua University, Taiwan; Yuh-Min Chen, National Cheng Kung University, TaiwanChapter 37. Online Private Sales Clubs: An Emerging Model of Fashionable E-Commerce at Promotional Prices / Ana Isabel Jiménez-Zarco, Open University of Catalonia, Spain; María Pilar Martínez-Ruiz, Castilla la ManchaUniversity, Spain; Silvia Sivera-Bello, Open University of Catalonia, Spain; Sandra Vilajoana-Alejandre, Open University of Catalonia, SpainChapter 38. Business Model Renewal: The TIA-MARIA framework for Enterprise Realignment / Rebecca De Coster, Brunel University, UKChapter 39. Architectural Model for Supply Chain Orchestration and Management / Marijn Janssen, Delft University of Technology, The NetherlandsChapter 40. Ambient E-Service: A Bottom-up Collaborative Business Model / Yuan-Chu Hwang, National United University, TaiwanChapter 41. Online Auctions: Pragmatic Survey and Market Analysis / James K. Ho, University of Illinois at Chicago, USAVolume IISection 6: E-Business ManagementChapter 42. Configurators/Choiceboards: Uses, Benefits, and Analysis of Data / Paul D. Berger, Bentley University, USA; Richard C. Hanna, Northeastern University, USA; Scott D. Swain, Northeastern University, USA; Bruce D. Weinberg, Bentley University, USAChapter 43. E-CRM: A Key Issue in Today’s Competitive Environment / María Pilar Martínez-Ruiz, University of Castilla-La Mancha, Spain; María Rosa Llamas-Alonso, University of León, Spain; Ana Isabel Jiménez-Zarco, Open University of Catalonia, SpainChapter 44. Effective Virtual Project Management Using Multiple E-Leadership styles / Margaret R. Lee, Capella University, USAChapter 45. On-Line Credit Card Payment Processing and Fraud Prevention for E-Business / James G. Williams, University of Pittsburgh, USA; Wichian Premchaiswadi, Siam University, ThailandChapter 46. Virtual Stock Markets as a Research Tool in Marketing and Management / Lorenz Zimmermann, Ludwig-Maximilians-University Munich, GermanyChapter 47. Potential Benefits of Analyzing Website Analytic Data / Elizabeth Votta, Roosevelt University, USAChapter 48. Teams of Leaders Concept (ToL) and E-Business Operations / Dag von Lubitz, MedSMART Inc., USA & Bieda Poco Dargante Inst., DenmarkChapter 49. Customer Relationship Management (CRM): A Dichotomy of Online and Offline Activities / Kelley O’Reilly, Utah State University, USA; David Paper, Utah State University, USAChapter 50. Understanding E-Payment Services in Traditionally Cash-Based Economies: The Case of China / Xiaolin Li, Towson University, USA; Dong-Qing Yao, Towson University, USA; Yanhua Liu, Wuhan College of Economics and Management, ChinaChapter 51. Scenario Driven Decision Support / M. Daud Ahmed, Manukau Institute of Technology, New Zealand; David Sundaram, University of Auckland, New ZealandChapter 52. E-HRM in Turkey: A Case Study / Yonca Gürol, Yildiz Technical University, Turkey; R. Ayşen Wolff, Haliç University, Turkey; Esin Ertemsı̇r Berki, Yildiz Technical University, TurkeyChapter 53. ARIBA: A Successful Story in E-Commerce / Zhongxian Wang, Montclair State University, USA & Ruiliang Yan, Indiana University Northwest, USA; James Yao, Montclair State University, USAChapter 54. Integrated Optimal Procedure of Internet Marketing / Lan Zhao, Chongqing University, China and SUNY/ College at Old Westbury, USAChapter 55. Managerial Succession and E-Business / Anthonia Adenike Adeniji, Covenant University, NigeriaChapter 56. E-Business and Web Accessibility / Panayiotis Koutsabasis, University of the Aegean, GreeceChapter 57. Understanding the Use of Business-to-Employee (B2E) Portals in an Australian University though the Management Lens: A Qualitative Approach / Md Mahbubur Rahim, Monash University, Australia; Mohammad Quaddus, Curtin University, Australia; Mohini Singh, RMIT University, AustraliaChapter 58. Understanding the Use of Business-to-Employee (B2E) Portals in an Australian University through the Employee Lens: A Quantitative Approach / Md Mahbubur Rahim, Monash University, Australia; Mohammad Quaddus, Curtin University, Australia; Mohini Singh, RMIT University, AustraliaChapter 59. An Exploratory Study on the User Adoption of Central Cyber Government Office of the Hong Kong Government / Kevin K.W. Ho, The University of Guam, Guam; Calvin Chun Yu, The Hong Kong University of Science and Technology, Hong Kong; Michael C.L. Lai, Hong Kong Police Force, Hong KongChapter 60. An Exploratory Study on the Information Quality Satisfaction of Central Cyber Government Office of the Hong Kong Government / Kevin K.W. Ho, The University of Guam, GuamChapter 61. Visual Merchandising in Online Retailing Based on Physical Retailing Design Principles / Tony Pittarese, East Tennessee State University, USASection 7: Online Consumer BehaviorChapter 62. Internet Consumer Behavior: Flow and Emotions / Marie-Odile Richard, University of Montreal, Canada; Michel Laroche, Concordia University, CanadaChapter 63. Internet Consumer Behavior: Web Atmospherics / Marie-Odile Richard, University of Montreal, Canada; Michel Laroche, Concordia University, CanadaChapter 64. Internet Consumer Behavior: Behavioral Variables / Marie-Odile Richard, University of Montreal, Canada; Michel Laroche, Concordia University, CanadaChapter 65. Internet Consumer Behavior: Major Moderating Variables / Marie-Odile Richard, University of Montreal, Canada; Michel Laroche, Concordia University, CanadaChapter 66. Consumer Information Sharing / Jonathan Foster, University of Sheffield, UK; Angela Lin, University of Sheffield, UKChapter 67. B2C E-Commerce Acceptance Models Based on Consumers’ Attitudes and Beliefs: Integrating Alternative frameworks / Ángel Herrero-Crespo, Universidad de Cantabria, Spain; Ignacio Rodríguez-del-Bosque, Universidad de Cantabria, SpainChapter 68. Effect of Perceived Risk on e-Commerce Acceptance: State of the Art and Future Research Directions / Ángel Herrero-Crespo, Universidad de Cantabria, Spain; Ignacio Rodríguez-del-Bosque, Universidad de Cantabria, SpainChapter 69. Third Party Internet Seals: Reviewing the Effects on Online Consumer Trust / Peter Kerkhof, VU University of Amsterdam, the Netherlands; Guda van Noort, University of Amsterdam, the NetherlandsChapter 70. The Importance of Gender, IT Experience, and Media-Rich Social Cues on Initial Trust in E-Commerce Websites / Khalid AlDiri, University of Bradford, UK; Dave Hobbs, University of Bradford, UK; Rami Qahwaji, University of Bradford, UKChapter 71. Using the Internet to Study Human Universals / Gad Saad, Concordia University, CanadaChapter 72. The Neurocognitive and Evolutionary Bases of Sex Differences in Website Design Preferences: Recommendations for Marketing Managers / Eric Stenstrom, Concordia University, Canada; Gad Saad, Concordia University, CanadaChapter 73. Exploring Video Games from an Evolutionary Psychological Perspective / Zack Mendenhall, Concordia University, Canada; Marcelo Vinhal Nepomuceno, Concordia University, Canada; Gad Saad, Concordia University, CanadaChapter 74. An Integrated Model for E-CRM in Internet Shopping: Evaluating the Relationship between PerceivedValue, Satisfaction and Trust / Changsu Kim, Yeongnam University, Korea; Weihong Zhao, Jiangxi NormalUniversity, China; Kyung Hoon Yang, University of Wisconsin-La Crosse, USASection 8: Mobile CommerceChapter 75. Mobile Communications /Mobile Marketing / Suzanne Altobello Nasco, Southern Illinois University Carbondale, USAChapter 76. C2C Mobile Commerce: Acceptance Factors / Lori N. K. Leonard, University of Tulsa, USAChapter 77. Exploring the Mobile Consumer / Kaan Varnali, Bogazici University, Turkey; Cengiz Yilmaz, Bogazici University, TurkeyChapter 78. The Personalization Privacy Paradox: Mobile Customers’ Perceptions of Push-Based vs. Pull-Based Location Commerce / Heng Xu, Pennsylvania State University, USA; John M. Carroll, Pennsylvania State University, USA; Mary Beth Rosson, Pennsylvania State University, USAChapter 79. Mobile Gaming: Perspectives and Issues / Krassie Petrova, Auckland University of Technology, New ZealandChapter 80. Role of Personal Innovativeness in Intentions to Adopt Mobile Services: Cross-Service Approach / Sanna Sintonen, Lappeenranta University of Technology, Finland; Sanna Sundqvist, Lappeenranta University of Technology, FinlandChapter 81. Service Discovery Techniques in Mobile E-Commerce / Nandini Sidnal, K.L.E.S. College of Engineering and Technology, India; Sunilkumar S. Manvi, Reva Institute of Technology and Management, IndiaChapter 82. Perspectives on the Viable Mobile Virtual Community for Telemedicine / Jan-Willem van’t Klooster, University of Twente, The Netherlands; Pravin Pawar, University of Twente, The Netherlands; Bert-Jan van Beijnum, University of Twente, The Netherlands; Chariz Dulawan, University of Twente, The Netherlands; Hermie Hermens, University of Twente, The NetherlandsChapter 83. Socio-Economic Effects on Mobile Phone Adoption Behavior among Older Consumers / Sanna Sintonen, Lappeenranta University of Technology, FinlandChapter 84. Mobile Agents in E-Commerce / Bo Chen, Michigan Technological University, USAChapter 85. Mobile Telephony as a Universal Service / Ofir Turel, California State University Fullerton, USA; Alexander Serenko, Lakehead University, CanadaVolume IIISection 9: Web Services and E-Business Process IntegrationChapter 86. Web Service Discovery, Composition, and Interoperability / Duy Ngan Le, Nanyang Technological University (NTU), Singapore; Karel Mous, Nanyang Technological University (NTU), Singapore; Angela Goh, Nanyang Technological University (NTU), SingaporeChapter 87. Case Based Web Services / Zhaohao Sun, University of Ballarat, Australia; Gavin Finnie, Bond University, Australia; John Yearwood, University of Ballarat, AustraliaChapter 88. Web Services E-Contract and Reuse / Marcelo Fantinato, University of São Paulo, Brazil; Maria Beatriz Felgar de Toledo, State University of Campinas, Brazil; Itana Maria de Souza Gimenes, State University of Maringá, BrazilChapter 89. Situational Enterprise Services / Paul de Vrieze, Bournemouth University, UK; Lai Xu, Bournemouth University, UK; Li Xie, Guang Dong Polytechnic Normal University, ChinaChapter 90. Social Networks and Web Services-Based Systems / Zakaria Maamar, Zayed University, Dubai, UAE; Leandro Krug Wives, UFRGS, Porto Alegre, BrazilChapter 91. Interoperability Issues of Business Processes: Key Issues and Technological Drivers / Ejub Kajan, State University of Novi Pazar, SerbiaChapter 92. Integrated Business Process Designs and Current Applications of Workflow Systems in e-Business / Mabel T. Kung, California State University at Fullerton, USA; Jenny Yi Zhang, California State University at Fullerton, USASection 10: E-Business System DevelopmentChapter 93. Facilitating Interaction between Virtual Agents by Changing Ontological Representation / Fiona McNeill, University of Edinburgh, UK; Alan Bundy, University of Edinburgh, UKChapter 94. Modeling Collaborative Design Competence with Ontologies / Vladimir Tarasov, Jönköping University, Sweden; Kurt Sandkuhl, Jönköping University, Sweden; Magnus Lundqvist, Jönköping University, SwedenChapter 95. Event-Driven Service-Oriented Architectures for E-Business / Olga Levina, Berlin Institute of Technology, Germany; Vladimir Stantchev, Berlin Institute of Technology, GermanyChapter 96. Speeding up the Internet: Exploiting Historical User Request Patterns for Web Caching / Chetan Kumar, California State University San Marcos, USAChapter 97. The Effect of User Location and Time of Access on Ecommerce: A Long Tail Study of Website Requests / Chetan Kumar, California State University San Marcos, USAChapter 98. Incorporating Knowledge Management into E-Commerce Applications / Sandra Moffett, University of Ulster, UK; Martin Doherty, University of Ulster, UK; Rodney McAdam, University of Ulster, UKChapter 99. Application of Semantic Web Technology in E-Business: Case Studies in Public Domain Data Knowledge Representation / Sotirios K. Goudos, Aristotle University of Thessaloniki, Greece; Vassilios Peristeras, National University of Ireland, Ireland; Konstantinos Tarabanis, University of Macedonia, GreeceChapter 100. Design Elements and Principles for Maintaining Visual Identity on Websites / Sunghyun R. Kang, Iowa State University, USA; Debra Satterfield, Iowa State University, USAChapter 101. Designing e-Business Applications with Patterns for Computer-Mediated Interaction / Stephan Lukosch, Delft University of Technology, The Netherlands; Till Schümmer, FernUniversität in Hagen, GermanyChapter 102. A SOA-Based framework for Internet-Enabled CRM / Wei-Lun Chang, Tamkang University, TaiwanChapter 103. Building Context-Aware E-Commerce Systems: A Data Mining Approach / Anahit Martirosyan, University of Ottawa, Canada; Thomas Tran, University of Ottawa, Canada; Azzedine Boukerche, University of Ottawa, CanadaChapter 104. Efficient Service Task Assignment in Grid Computing Environments / Angelos Michalas, TechnologicalEducational Institute of Western Macedonia, Greece; Malamati Louta, Harokopio University of Athens, GreeceChapter 105. Policy Driven Negotiation to Improve the QoS in Data Grid / Ghalem Belalem, University of Oran (Es Senia), AlgeriaSection 11: E-Business: Issues, Challenges, and OpportunitiesChapter 106. Understanding the Dimensions of the Broadband Gap: More than a Penetration Divide / Maria Rosalia Vicente, University of Oviedo, Spain; Ana Jesus Lopez, University of Oviedo, SpainChapter 107. E-Inclusion: European Perspectives Beyond the Digital Divide / Bridgette Wessels, University of Sheffield, UKChapter 108. Importance of Electronic Record Preservation in E-Business / Helena Halas, SETCCE, Slovenia; Tomaž Klobučar, SETCCE and Jožef Stefan Institute, SloveniaChapter 109. Electronic Commerce Prospects in Emerging Economies: Lessons from Egypt / Sherif Kamel, The American University in Cairo, EgyptChapter 110. Using Assistive Technology to Ensure Access to E-Learning for Individuals with Disabilities / Hwa Lee, Bradley University, USAChapter 111. A Holistic View of the Challenges and Social Implications of Online Distribution: The Case of Pensions / Tina Harrison, The University of Edinburgh, UK; Kathryn Waite, Heriot Watt University, UKChapter 112. The Global Telecommunications Industry Facing the IP Revolution: Technological and Regulatory Challenges / Harald Gruber, European Investment Bank, LuxembourgChapter 113. Evolving e-Business Systems: Transgenic Forces in International Realpolitik Space in 2050 / Denis Caro, École de Gestion Telfer University of Ottawa, CanadaChapter 114. E-Recruiting: Sources, Opportunities, and Challenges / In Lee, Western Illinois University, USASection 12: Emerging TrendsChapter 115. Emerging Trends of E-Business / Pengtao Li, California State University, Stanislaus, USAChapter 116. Virtual Commerce / Suzanne Altobello Nasco, Southern Illinois University Carbondale, USA; Robert E. Boostrom Jr., University of Wisconsin – Whitewater, USA; Kesha K. Coker, Eastern Illinois University, USAChapter 117. The Web 2.0 Trend: Implications for the Modern Business / Michael Dinger, Clemson University, USA; Varun Grover, Clemson University, USAChapter 118. Web 2.0: The Era of User Generated Content on Web Sites / Jos van Iwaarden, Erasmus University, The Netherlands; Ton van der Wiele, Erasmus University, The Netherlands; Roger Williams, Erasmus University, The Netherlands; Steve Eldridge, The University of Manchester, UKChapter 119. Web 2.0 Concepts, Social Software and Business Models / Matthes Fleck, University of St. Gallen – mcminstitute, Switzerland; Andrea von Kaenel, University of St. Gallen – mcminstitute, Switzerland; Miriam Meckel, University of St. Gallen – mcminstitute, SwitzerlandChapter 120. Grounding Principles for Governing Web 2.0 Investments / Steven De Hertogh, Vlerick Leuven Gent Management School, Belgium & Amsterdam Business School, The Netherlands; Stijn Viaene, Vlerick Leuven Gent Management School, Belgium & Katholieke Universiteit Leuven, BelgiumChapter 121. Web 1.0, Web 2.0 and Web 3.0: The Development of E-Business / Tobias Kollmann, University of Duisburg-Essen, Germany; Carina Lomberg, University of Duisburg-Essen, GermanyChapter 122. The New Generation of Knowledge Management for the Web 2.0 Age: KM 2.0 / Imed Boughzala, TELECOM Business School, France; Moez Limayem, University of Arkansas, USAChapter 123. Recommender Systems: An Overview / Young Park, Bradley University, USAChapter 124. A Linguistic Recommender System for Academic Orientation / E. J. Castellano, University of Jaén, Spain; L. Martínez, University of Jaén, SpainChapter 125. Wireless Technologies: Shifting into the Next Gear? / Simona Fabrizi, Massey University, New ZealandChapter 126. Search Engines: Past, Present and Future / Patrick Reid, AstraZeneca, UK; Des Laffey, University of Kent, UKChapter 127. E-Government: Status Quo and Future Trends / Tobias Kollmann, University of Duisburg-Essen, Germany; Ina Kayser, University of Duisburg-Essen, GermanyChapter 128. Blog Marketing: Potential and Limits / Cǎlin Gurǎu, GSCM – Montpellier Business School, FranceChapter 129. RFID Enabled B2B E-Commerce Technologies and Applications / Ygal Bendavid, UQAM, Université du Québec à Montréal, Canada & ACADEMIA RFID, CanadaGet download In Lee – Encyclopedia of E-business Development and Management in the Global Economy at Forimc.com today! Salepage: https://www.igi-global.com/book/encyclopedia-business-development-management-global/37278?f=e-bookArchive: https://archive.ph/wip/Rrk40Delivery Method– After your purchase, you’ll see a View your orders link which goes to the Downloads page. Here, you can download all the files associated with your order. – Downloads are available once your payment is confirmed, we’ll also send you a download notification email separate from any transaction notification emails you receive from esy[GB]. – Since it is a digital copy, our suggestion is to download and save it to your hard drive. 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