Donald Miller and Aleya Harris – The Customer is the Hero

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Donald Miller and Aleya Harris – The Customer is the Hero
The Customer is the Hero
Taught by Donald Miller and Aleya Harris
Introduction : Welcome to The Customer is the Hero
Selling doesn’t have to be a process that makes you feel slimy or manipulative. Selling should be about making your customer’s life better by helping them solve a problem. If you want to grow your business and your career, stop selling and start inviting customers into a story. In this course,  you’ll learn how to create a five-part SalesScript you can use to position your product as a solution to your customer’s problem and close more sales.
Introduction 

01 Welcome to The Customer is the Hero
02 Stop Selling and Start Inviting People Into a Story
03 Why the Customer Should Always Be the Hero, and You Should
Assessment: Introduction

Module 1

01 Start With the Problem
02 Apply “Start With the Problem” to Your SalesScript
Assessment: Module 1

Module 2

01 Position Your Product as the Solution to the Problem
02. Apply ‘Position Your Product as the Solution to the Problem’ to Your SalesScript
Assessment: Module 2

Module 3

01 Give the Customer a Step-By-Step Plan
02 Apply ‘Give the Customer a Step-By-Step Plan’ to Your SalesScript
Assessment: Module 3

Module 4

01 Create a Sense of Urgency by Painting the Stakes
02 Apply “Create a Sense of Urgency by Painting the Stakes” to Your SalesScript
Assessment: Module 4

Module 5

01 Ask the Customer to Place an Order
02 Apply “Ask the Customer to Place an Order” to Your SalesScript
Assessment: Module 5

Module 6

01 Affirm the Customer’s Decision With a Follow-up Note
Assessment: Module 6

Module 7

01 Use “The Customer is the Hero” SalesScript to Grow Your Sales
02 Example SalesScript
03 Example SalesScript