Customer retention for subscription products – Val Geisler

Become great at customer retentionMake customer retention your number one growth channelThis course will teach you how to define and identify retention points for your customer base, how to slow down or flatten churn, and how to improve retention long term.Online course: Customer retention for subscription productsBy Val Geisler, email and digital strategistCourse length: 3hWhen it comes to growing SaaS companies, most people are following a traditional, top-down approach and using demo requests as the main way of qualifying new business.What separates the top 1% from the bottom 99%?Retention.For SaaS companies, the term “growth” often means acquiring new customers, doing biz dev, and building out a sales and marketing team. But what about the customers you’ve already attracted?This course will teach you how to define and identify retention points for your customer base, how to slow down or flatten churn, and how to improve retention long term.Get Customer retention for subscription products – Val Geisler  , Only Price $87Retention is the most underrated growth channelStop letting your churn rate keep you up at night. Start focusing on retention efforts instead. Retention activities are the secret to increasing your customer lifetime value (CLTV)… and the number of zzzzz’s you can catch on a regular basis.In this course, Val will teach you everything you need to know about why retention leads all other growth strategies…and how to maximize it.In just 6 short online classes, you will be able toKnow the difference between good and bad retentionIdentify the keys to really great retentionImplement strategies that will positively affect your churn rateLearn how to improve retention long termThis course will teach you how to define and identify retention points for your customer base, how to slow down or flatten churn, and how to improve retention long term.This course is right for you if…You want to find ways to grow your MRR without hiring a sales team.You measure customer churn rates as a KPI for your role.You have struggled identifying retention blindspots in your overall customer experience.This course is probably not for you if…You’re not a SaaS or subscription model-based companyYour churn rate is at a number that doesn’t concern you in the slightest.You think the only key to growth is new customer acquisition.You can’t influence the relationship your brand has with your customersSkills you should have before taking this courseThis course is suitable for everyone, but it helps if you have:A working knowledge of your current churn rate.The ability to impact the customer experience (through email, app-based UX, collecting data via surveys, etc.).A basic understanding of how churn affects a business focused on monthly recurring revenue.Your full course curriculumRETENTION: THE MOST UNDERRATED GROWTH CHANNEL1. Retention = revenueLearn the ins and outs of retention, how to define it, and ways it can impact your business.2. The early bird gets the retention wormRetention begins the moment your customer signs up. Learn about how you can impact Week 1 retention.3. For best results: segmentCreating a personalized new user experience based on where they are in their customer journey can create a lasting effect on retention and reducing churn. Learn the ins and outs of segmenting for the greatest impact.4. Beyond the first 90 daysLearn how to build retention strategies into every interaction with your customer, no matter how long they’ve been around.5. Slowing the curveRetention is not always about new features. This lesson will teach you how to slow down or even flatten the retention curve outside of product development.6. Measuring and improving retention long termQuantitative and qualitative data impact retention rates. Learn how to identify those areas of opportunity and use them to refine your churn busting efforts over time.Get Customer retention for subscription products – Val Geisler  , Only Price $87Tag: Customer retention for subscription products – Val Geisler  Review. Customer retention for subscription products – Val Geisler  download. Customer retention for subscription products – Val Geisler  discount.