Resource ContentWelcome: Introduction to the Cleaning Referral Agency ModelAbout the Instructor: Diem’s Story (7:54)What to expect in this course | 8 Week Bundle or Separate Lessons (9:59)Referral Agency vs. Cleaning CompanyIntroducing Dustin | Why start a Referral Agency (6:16)Start Up Cost & Monthly Expense (5:47)Part 1: Business Foundation | Business Name, Business Entity & Bank AccountsSetting Your Expectations | What to Expect in Starting a Referral Agency (5:11)Selecting an Effective Business Name & Domain Name (4:27)Select Business Entity & Obtain Business License (2:31)Open 3 Bank Accounts | What are they used for? (3:29)Part 2: Branding as a Referral Agency | Logo, Tagline, WebsiteCreate a Memorable Logo & Captivating TaglineWhat to Include in Your Website | Consider Converting Sales, Building Trust & Reducing Phone TimeQuestions & AnswersA Website Review | What Works & What Doesn’t (33:09)Part 3: Software Needed to Run Your Business | What Diem UsesTypes of Software Needed to Run a Referral Agency EfficientlyQuestions & AnswersPart 4: Pricing for Profitability | Determine Rate, Calculate Price & Percentage PayMarket Research for Pricing Standards in Your Local Area | Hourly vs Flat RateHow to Handle Various Types of Discounts vs Cleaner Pay (2:46)How to Determine Flat Rate Pricing | Industry Cleaning Times X Goal Hourly Rate (1:06)Diem’s Pricing Parameters in Launch27 Explained | Flat Fee Pricing Chart IncludedQuestions & AnswersPart 5: Sales & Terms of Service | In Home Estimates, Phone Scripts & Online Bookings, PLUS Client Terms of ServiceIn Home Estimates vs Phone Estimates vs Online BookingSales Script for Maximum ConversionExplainer Video Example for Booking Page (Free Bonus) (1:20)Setting Proper Expectations w Client Terms of ServiceQuestions & Answers (5:05)Part 6: Recruiting Quality Cleaners | Post Job, Screen, Interview, Orientation & On-boardRecruiting is the Most Important Part of a Referral Agency (3:41)The Recruiting Process | Job Post, Screening Questions, Reference Check Questions, Interview Question & AssessmentOrientations for Cleaners | Orientation Overview, Check for Understanding Survey for Cleaners (Free Bonus) (26:26)On-boarding: What Belongs Inside a Cleaner FileRe-enforcing Culture of Working Relationship (3:37)Questions & Answers (7:36)Part 7: Marketing to Grow Sales Revenue | Short Term & Long Term Strategy2 Parts of Growth Phase: Immediate and Long Term Growth (1:36)20 Marketing Ideas for Immediate Growth & My Assessment of EachGrowing Sales Long Term & Maximizing Efficiency Through Automation (Bonus Lesson) (6:37)Emails, Emails, Emails | 45 Sample Emails & 6 Automation Pipeline IdeasEmails, Emails, Emails | 14 Nurturing Emails to Recurring ClientsEmails, Emails, Emails | 19 Emails to Nurture & Convert ContactsEmails, Emails, Emails | 12 Sales (Re)Capture EmailPart 8: An Online Resource Center | Prepare to Eventually Outsource WorkloadExpanding Your Business | What is a Resource Center (1:27)Download Your Own Resource Center with Sample Copy/Content (39:11)Diem’s Secret Resource Center Content | Handling Complaints, Cleaner Concern Response, Billing Issues, etc.Work Only 4 Hours a Week | Hire a Virtual Assistant & Assess Key Performance IndicatorsWhen and How to Hire Virtual Assistants | Phase Yourself OutOn-boarding a Virtual Assistant | The First 3 DaysKey Performance Indicators | Assess the Health of Your Business (1:21)Pitfalls to Avoid as an Absentee Owner (2:10)Wrapping UpFive Things to Remember After This Course (2:59)Get Complete Program | 8 Weeks to Start & Run a Cleaning Referral Agency – Anonymous , Only Price $369Tag: Complete Program | 8 Weeks to Start & Run a Cleaning Referral Agency Review. Complete Program | 8 Weeks to Start & Run a Cleaning Referral Agency download. Complete Program | 8 Weeks to Start & Run a Cleaning Referral Agency discount.house cleaning referral agency howard’s house cleaning referral agency inc elk grove house cleaning referral agency
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