Customer Service: Handling Abusive Customers – David Brownlee

What is the best way to handle a customer who steps into dangerous territory? What strategies will help diffuse and refocus a bad interaction, and when is it appropriate to walk away? In this course, join customer service expert David Brownlee—the author of Rock Star Customer Service—as he shares real-life examples and actionable steps that can help you confidently handle abusive customers in a variety of contexts. Upon wrapping up this course, you’ll have the knowledge you need to formulate a plan of action and navigate difficult customer service interactions with poise and professionalism.Get Customer Service: Handling Abusive Customers – David Brownlee , Only Price $37Tag: Customer Service: Handling Abusive Customers – David Brownlee  Review. Customer Service: Handling Abusive Customers – David Brownlee  download. Customer Service: Handling Abusive Customers – David Brownlee  discount.