I Hear You…I Just Don’t Care: Successful Communication Techniques with Elderly Patients – Kori Novak

Full DayCommunicating with elderly patients can be daunting, even more so when you find you have to repeat yourself because they are hard of hearing or have dementia. Unfortunately, there are many under the misconception that when communicating with elderly patients, louder means better, and that a nod means, “uh huh, I understand.”Purchase I Hear You…I Just Don’t Care: Successful Communication Techniques with Elderly Patients – Kori Novak courses at here with PRICE $199.99 $85Successfully Communicating with Dementia and Alzheimer’s PatientsUnderstanding How Elders Read Body LanguageCommunicating with Families…hellooooo HIPAACommunicating with Difficult PatientsBetter Communication = Better OutcomesCommunicating with elderly patients can be daunting, even more so when you find you have to repeat yourself because they are hard of hearing or have dementia. Unfortunately, there are many under the misconception that when communicating with elderly patients, louder means better, and that a nod means, “uh huh, I understand.” With a rapidly increasing elderly population, there is an escalating need for healthcare professionals to learn how to effectively communicate with these patients. It isn’t just about being louder or clearer, but HOW we communicate with these generations that makes communication successful…or not.Don’t miss this opportunity to learn tricks and tips from a Gerontologist who has “heard” it all from her patients. Leave understanding how to create happier, healthier, more informed elderly patients without blowing out their ear drums. Happier patients equal more compliant patients, better health outcomes for them and improved patient and family satisfaction scores for you.OUTLINECOMMUNICATING WITH THE ELDERLYDifferences in Elder PatientsWhat you Say …What they HEARBody LanguageCOMMUNICATION TECHNIQUESNot LOUDER – SmarterUsing Appropriate VocabularyThe Power of TouchCOMMUNICATING WITH FAMILIESEffective Conversations during Emotional SituationsBreaking Bad News to FamiliesDealing with the Angry FamilyFamily DynamicsFamily Communication StylesPATIENTS WITH NEUROCOGNITIVE DISORDERSSpecial Considerations for:DementiaAlzheimer’s DiseaseParkinson’s DiseaseMental IllnessCOMMUNICATING WITH SPECIAL POPULATIONSNon-Verbal PatientsMentally Ill PatientsInmatesBETTER COMMUNICATION TRANSLATES INTO BETTER OUTCOMESDeciphering the Numerous Quality MeasuresNational Committee for Quality Assurance (NCQA)Healthcare Effectiveness Data and Information Set (HEDIS) ScoresClinical Quality Improvement (CQM)Patient & Family SatisfactionCompliance & AdherencePUTTING IT ALL INTO PRACTICECreating Communication PlansStaff TrainingBest PracticesOBJECTIVESExplain how communicating with the elderly differs from communicating with other patients.Contrast the different types of communication styles the elderly often use and respond to.Distinguish good communication techniques and poor communication techniques.Evaluate best practice ways to communicate with patients with degenerative neurocognitive disorders.Assess how better communication with elderly patients translates into higher NCQA/HEDIS scores as well as other quality measurement instruments.Formulate different communication plans for different types of patients.Discuss the differences between aberrant behaviors, mental illness and degenerative neurocognitive disorders.Demonstrate effective communication techniques with special populations such as mentally ill, inmates, and non-verbal patients.Tag: I Hear You…I Just Don’t Care: Successful Communication Techniques with Elderly Patients – Kori Novak Review. I Hear You…I Just Don’t Care: Successful Communication Techniques with Elderly Patients – Kori Novak download. I Hear You…I Just Don’t Care: Successful Communication Techniques with Elderly Patients – Kori Novak discount. Purchase I Hear You…I Just Don’t Care: Successful Communication Techniques with Elderly Patients – Kori Novak courses at here with PRICE $199.99 $85